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CG.PB.EFMC.01.a.EN
th
27
APRIL
EFMC
2017
MADRID
10
CG.PB.EFMC.01.a.EN
11
“Factors facilitating effectiveworkplace designs for knowledgeworkers”
The findings are based on responses from more than 1600 employees Norway who were invited to
participate in an anonymous online survey about workplaces and facilities.
Associate Professor - Oslo and Akershus University College of Applied Sciences
/ Knut Boge
“I need a work space! The benefit of real time occupancy information investigated
using customer journeys”
“The Influence of Personal- and Business Centre Characteristics on Knowledge
Sharing Types inBusiness Centres”
The paper demonstrates suitable techniques to investigate employees' experience of Real Time
Occupancy Information (RTOI).
Owners and managers of business centres can use these results to optimize their business centre by
offering specific facilities, services and workspaces to attract a specific group of tenants.
/ Brenda Groen
Associate lector - Saxion University of Applied Sciences
/ Minou Weijs-Perrée
PhD Student - Eindhoven University of Technology
09:30-11:50
Research auditorium
Business Conference Block
12:30-14:00
Main auditorium
Lite Lunch + Booth Area
11:50-12:30
Networking Space + Exhibition area
Research Conference Block:
Workplace design
Professor
Oslo & Akershus University
College of Applied Sciences
/ Susanne Balslev Nielsen
Moderator
“Ways toMeasureUser Experience inCo-workingPlaces”
The aim of this study is to describe a holistic way to measure the user experience of a co-working place
through a case study
Docent - Tampere University of Technology, Faculty of Business and Built Environment
/ Suvi Nenonen
“Modern Learning: how to align brickswith bytes and behaviour?”
The Designing-an-Accommodation-Strategy-model is used to retrieve the match between demand and
supply in real estate of Dutch HEIs for both present and future.
Associate lector - Saxion University of Applied Sciences
/ Brenda Groen
th
27
APRIL
EFMC
2017
MADRID
Roundtable:
“FM in Spanish”
14:00-14:50
Main auditorium
Spanish is a key language and it is associated to a “latin” behavior and way of doing things. The market size in countries
and users makes it very attractive to end users and also service providers, but need to be grasped before entering it.
Presenters have their daily operations linked to some of these locations, and they will share experiences and tips with the
objective of better understanding it.
Moderator
Director
CIFMERS GLOBAL
/ David Martínez
Member Global Taskforce
World FM Day
/ Gordon McMillan
Moderator
Ariel Nicolás López
Despegar
Regional Building
Management Coordinator
José Alfredo Velasco
Administradora de
Inmuebles, S.A.
Operations Manager
Miguel Alonso
EA
Real Estate Facilities &
Corporate Services
Manager
11:50-12:30
Research auditorium
Student Presentations:
Finalists of the student poster competition & Young researchers and
practitioners in FM: A survey feedback of concerns and expectations
“Evidence based FMthrough data-defined buildings”
With this presentation I want to share the results we have had at BBVA in the application of BIM
technologies and the analysis for the diagnosis operation of the BBVA portfolio, which includes sites
going from data processing centers to commercial bank offices.
Facility Management, Critical Services & Sustainability - BBVA Corporate Real Estate
/ Borja Eugui
“Fair P(l)ay FacilityManagement”
"FMas a tool to nurtureCorporateCulture”
Invest in people and sustainable contacts! Say goodbye to (temporary) contracts, KPI´s and SLA´s. All
cost-driven and build on distrust (= management). Welcome investment in contacts, in people, in
sustainable relationships: employees, service providers and customers. Give people long lasting
contracts, in order to build and maintain trust (= leadership).
At SCG, we live four core values: Adherence to Fairness; Dedication to Excellence; Belief in the Value of
the Individual; Concern for Social Responsibility. We promote ‘Open and Challenge’ culture that helps
strengthen our core values and sustain our leadership. FM plays an important role in this.
Senior Lecturer Leadership and Human Resource Management - Hanze University of Applied
Sciences - School of Facility Management
/ Ab Reitsma
Facility Management Division Director - SCG - Siam Cement Group
/ Anont Bukkanasuta
“FM&service design”
This presentation seeks to share the experience gained during the development and construction of a
strategically aligned Corporate FM model for the Bancolombia Group, which has been based on the use
of service design and design thinking co-creation tools.
Property and Asset Management Director - Bancolombia
/ Lilyana Mejía
rd
Carbon neutral event, please avoid printing. Refresh brochure for update or check the APP. Last revised on
April. 23