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CG.PB.EFMC.01.a.EN
Business & Block
Research
16:20-17:50
Main auditorium
“FacilitiesManagement – dowe deserve to be taken seriously?”
Stan will explore the Facilities Management journey as a new profesional discipline and our efforts to gain
recognition around the world.
Chairman - ISO TC 267 Facilities Management
/ Stan Mitchell
“ISO55000 –ACorporate Journey”
An insightful description of the opportunities and challenges faced by our company in applying ISO55000
across its Global service business, and the benefits it has achieved on behalf of its clients through
implementing this standard for Asset Management
VP Group Asset Management and Engineering - Sodexo
/ Keith Hamer
Lunch + Booth Area
14:50-16:20
Networking space + Exhibition area
08
Business Conference Block
09:30-11:00
Main auditorium
CG.PB.EFMC.01.a.EN
09
Roundtable:
“FM in the World”
11:00-11:50
Main auditorium
The way Facility Management is understood, varies tremendously from region to region. In some places it seems like a
completely different thing, but corporations have to live with that. Even service providers offer different range of services
depending on where they are. The objective of the round table is to listen how people get FM in different parts of the world,
and identify actions that could help bring it to a common level.
“Out of the Shadows: Influencing Train Passengers’ Perceptions and Satisfaction
by Increasing Visibility of Cleaning Staff”
This experimental field study was conducted on trains of Netherlands Railways (NS) to determine how
the presence of cleaning staff affects perceptions and satisfaction of train passengers.
PhD Student - Hanze University of Applied Sciences Groningen, Netherlands Railways, and
University of Twente
/ Martijn C. Vos
“The building blocks of productivity”
“Adding Value to theCompany”
In 2010, Leesman launched the first wholly independent global workplace effectiveness performance
assessment. In the time since it has been adopted by leading global organisations as the preferred test of
workplace fitness for purpose and captured 225,000 employee’s workplace experience feedback. The results
provide the building blocks for high performance workplace.
CEO - Leesman
/ Tim Oldman
I want to share our experience of the remodelling project of the head office of DKV Seguros and how our
strategic focus added value to the Company more over the classic FM contributions and changed how FM
is seen in our organization.
Purchasing & General Services Manager - DKV Seguros
/ Carlos Martínez
“Re-Imagining the Employee Experience in the Digital Workplaceust Makes Digital
WorkplacesWork”
Digital workplace initiatives vary from creating more open and flexible workspaces, via providing more
user friendly technologies, to organizational changes regarding how employees work. Given the
prevalence of such initiatives, we will discuss (1) whether they actually create business value and (2) if
they do, what design parameters matter most.
Assistant Professor of Information Management - University of Amsterdam
/ Nick van der Meulen
Andrew Mason
Tsebo Facilities
Solutions
Director
Ek Buranakul
TFMA
President
Michael May
University of Applied
Sciences Berlin
Professor of IT and FM
Thiago Santana
ABRAFAC
Vicepresident
Moderator
Director
MyEFM
/ Pavithran Arivagara
th
26
APRIL
EFMC
2017
MADRID
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27
APRIL
EFMC
2017
MADRID
Roundtable:
“I´m New in FM”
17:50-18:40
Main auditorium
Entering the FM world could come as a big surprise. For some new graduates, this step towards the real market, differs
from what they saw at the university. For some senior professionals, it could be a new challenge within the company, or
even a new path. Presenters will share their perception on the discipline, before they actually got involved with it, so we
can learn howFMcould be better understood or addressed at the university programs.
Moderator
Executive Director
APFM
/ Miguel Alves Agostinho
Vicepresident
IFMA Spain
/ Lorena Espada
Moderator
Vesa-Pekka Peltonen
Caverion & Laurea
Service Engineer &
Student
Chantal Spruit
Mercedes-Benz &The
Hague University of
Applied Sciences
CRM Employee & Student
Jesús Lozano
Thales
Facility Manager
Vicepresident
HFMA
/ Alexandros Alivizatos
Moderator
Client Consultancy and Facilities Management - Ramboll A/S
/ Poul Ebbesen
The paper analyses how a specific FM Information System supports the management of a specific
operational process. In this case cleaning in an airport.
“Assessing the Added Value of Information Systems supporting Facilities
Management Business Processes”
rd
Carbon neutral event, please avoid printing. Refresh brochure for update or check the APP. Last revised on
April. 23